The 11pm lockout.
Voicemail. Locksmith. A chargeback argument next week.
Your on-call maintenance cell rings, then yours, with the unit number texted to both.
For Property management
Property management calls, answered
while you’re showing a unit.
You’re walking a prospect through a unit and the tenant in B4 is locked out. We answer as your office, sort the lockout from the leaky faucet, and page the right person.
$149 a month. No setup fee. 30-day satisfaction guarantee.
The three calls property managers lose.
What happens to them now, and what happens instead.
The prospect.
She wanted to see the two-bedroom. Voicemail. She rented across the street.
Booked for a showing on your calendar, confirmed by text.
The leaky faucet.
A message, a sticky note, and a tenant who thinks nobody listens.
Logged with the unit, booked for the next maintenance day, in the next day’s email.
What it says when it answers for you.
An example exchange. Redwall is a made-up shop; the caller is made up too.
AIThanks for calling Redwall Property Management. I’m an AI assistant and this call is recorded. What can I help with?
CallerI’m locked out of my apartment.
AIWhich property and unit number?
CallerSaguaro Court, B4.
AIGot it. Someone’s being paged now. What’s the best number to reach you at?
What rings your on-call phone.
You tell us on the setup call. For most Property management shops that’s:
- Lockouts
- No water, no heat or no cooling in a unit
- Flooding or a sewage backup
Everything else gets booked as soon as you allow and confirmed by text.
One price. The catch is on this page too.
Everything is in the $149. The limits are listed right next to it.
$149a month
No setup fee. Month to month, cancel any time.
What’s in it
- Every call answered, all hours, every day
- Jobs booked on your own calendar
- A confirmation text to the caller with the address
- Emergencies paged to your on-call cell, then you
- A daily email with every call and its recording, at the time you pick
- Setup done by us, on a call
- Answers in Spanish when the caller starts in Spanish
Where it stops
- 400 minutes of answered calls a month, then 35 cents a minute, billed to the second. Never an automatic upgrade.
- You choose how soon it books: 48 hours ahead unless you allow less, as little as 2 hours.
- It won’t quote your prices.
- If it isn’t sure, it takes a message instead of guessing.
Not happy? Tell us within 30 days of your first confirmation text and we refund every dollar. No questions asked.
Early-access price. Start before our customer portal launches and it stays $149 for as long as you stay. After that, new accounts pay $297.
Next time you’re showing a unit.
Forward the line once. The calls you can’t take get answered, booked and texted back, and you read about them in one email a day.