The family that called from the funeral home.
They called once. Voicemail. The funeral director gave them another name.
Answered gently, details taken, a visit booked for later in the week.
For Masonry & memorials
Masonry & memorials calls, answered
while you’re at the graveside.
You’re setting a headstone with the family standing there, and the phone can’t ring. We answer as your company, take the order details, and book the consultation.
$149 a month. No setup fee. 30-day satisfaction guarantee.
The three calls masons and memorial shops lose.
What happens to them now, and what happens instead.
The retaining wall.
He wanted an estimate on a block wall. Voicemail. The landscaper’s mason got it.
Booked for a site visit, confirmed by text.
The fallen wall.
A wall came down on a driveway and nobody could reach you.
It rings your on-call cell, then you, with the address texted to both.
What it says when it answers for you.
An example exchange. Redwall is a made-up shop; the caller is made up too.
AIThanks for calling Redwall Stone. I’m an AI assistant and this call is recorded. How can I help?
CallerWe need to arrange a headstone for my father.
AII’m sorry for your loss. I can set up a time for you to sit down with the team. Is there a date you’re working toward?
CallerThe service is in three weeks.
AIThen let’s find a time this week. What’s the ZIP code where you’d like to meet?
What rings your on-call phone.
You tell us on the setup call. For most Masonry & memorials shops that’s:
- A wall or structure that has come down
- A deadline tied to a service (paged as urgent)
Everything else gets booked as soon as you allow and confirmed by text.
One price. The catch is on this page too.
Everything is in the $149. The limits are listed right next to it.
$149a month
No setup fee. Month to month, cancel any time.
What’s in it
- Every call answered, all hours, every day
- Jobs booked on your own calendar
- A confirmation text to the caller with the address
- Emergencies paged to your on-call cell, then you
- A daily email with every call and its recording, at the time you pick
- Setup done by us, on a call
- Answers in Spanish when the caller starts in Spanish
Where it stops
- 400 minutes of answered calls a month, then 35 cents a minute, billed to the second. Never an automatic upgrade.
- You choose how soon it books: 48 hours ahead unless you allow less, as little as 2 hours.
- It won’t quote your prices.
- If it isn’t sure, it takes a message instead of guessing.
Not happy? Tell us within 30 days of your first confirmation text and we refund every dollar. No questions asked.
Early-access price. Start before our customer portal launches and it stays $149 for as long as you stay. After that, new accounts pay $297.
Next time you’re at the graveside.
Forward the line once. The calls you can’t take get answered, booked and texted back, and you read about them in one email a day.