The water heater.
Cold showers, three calls, first one to answer gets it.
Answered, booked, confirmed by text before her second call.
For Plumbing
Plumbing calls, answered
while you’re under a slab.
You’re jackhammering a slab leak and she’s calling about a water heater. We answer as your company, book it, and text her the time.
$149 a month. No setup fee. 30-day satisfaction guarantee.
The three calls plumbing shops lose.
What happens to them now, and what happens instead.
The slow drain.
Not urgent, so he left a message and then called the big company with the jingle.
Booked for Thursday while he’s on the line.
The 2:00am burst pipe.
Voicemail. Six hours of water. Someone else’s job.
Your on-call cell rings, then yours, with the address texted to both.
What it says when it answers for you.
An example exchange. Redwall is a made-up shop; the caller is made up too.
AIThanks for calling Redwall Plumbing. I’m an AI assistant and this call is recorded. What’s going on?
CallerThere’s water coming out from under the water heater.
AIIs it still running, and can you reach the shutoff valve on top of the tank?
CallerYeah, I can turn it off.
AIDo that first. Then let’s get someone out. What’s the ZIP code?
What rings your on-call phone.
You tell us on the setup call. For most Plumbing shops that’s:
- Burst pipe or active flooding
- Sewage backup
- No water to the house
- Gas smell
Everything else gets booked as soon as you allow and confirmed by text.
One price. The catch is on this page too.
Everything is in the $149. The limits are listed right next to it.
$149a month
No setup fee. Month to month, cancel any time.
What’s in it
- Every call answered, all hours, every day
- Jobs booked on your own calendar
- A confirmation text to the caller with the address
- Emergencies paged to your on-call cell, then you
- A daily email with every call and its recording, at the time you pick
- Setup done by us, on a call
- Answers in Spanish when the caller starts in Spanish
Where it stops
- 400 minutes of answered calls a month, then 35 cents a minute, billed to the second. Never an automatic upgrade.
- You choose how soon it books: 48 hours ahead unless you allow less, as little as 2 hours.
- It won’t quote your prices.
- If it isn’t sure, it takes a message instead of guessing.
Not happy? Tell us within 30 days of your first confirmation text and we refund every dollar. No questions asked.
Early-access price. Start before our customer portal launches and it stays $149 for as long as you stay. After that, new accounts pay $297.
Next time you’re under a slab.
Forward the line once. The calls you can’t take get answered, booked and texted back, and you read about them in one email a day.